One of the issues many customers are facing on the internet is immediate live assistance. If your customers are having difficulties placing an order, have essential questions or have to go through an automated system which can keep them on hold for a long period of time; you might lose those customers. ScreenTalker can minimize response time and increase customer satisfaction. Our group of programmers and designers created ScreenTalker to allow customers the option to get in touch with a live representative. ScreenTalker connects online businesses and customers either real time chat or live voice. Our goal is for your business to close more sales, increase customer satisfaction, cut down on costs and increase your response rate. ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales.