SupportWizard 6
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Type: Shareware Released: 2004-05-05
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Rated by: 0 user(s) Rating: NOT RATED  |
With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm).
The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfaction guarantee.
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Paltforms: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC
Product home page: http://www.supportwizard.com/featuresgen.htm
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